Submitted by: Rajiv Khaiwal
Complaint Details:
Dear Sir,
With due respect I want to bring to your kind notice that a item was booked by me at DTDC Kanpur for deliver from Kanpur (U.P.) to Gurgaon (Haryana) on dated 20.12.2016 under DTDC Express Limited with consignment No. D31592281. Today on 26.12.2016, the seven days has passed but the items could not reached by the evening of today. It is very sad and highly objectionable. It was most urgent so that the item was booked under DTDC Express Limited. The person can reached by walk within seven days because of it is a more than enough time.
In this context, at office of DTDC Kanpur I got a mobile No. 08586995671 (Mr. Alok) of respective contact person/franchise (what ever you called in your system) of Gurgaon and did call to him. He cut down the phone without complete of my talk and thereafter, I did call six times but not attended by nonsense man. I did not got any response either by Kanpur or by Gurgaon till 10:00 PM of today. I think the DTDC Express Limited had misplaced or stolen the item. The act of DTDC Express Limited is shameful.
It is, therefore, requested to kindly take necessary action at your end and please inform me the action taken as early as possible because of the items are costly and very urgent matter.
Thanking you
Dr. Rajiv Khaiwal
Kanpur
Mob.: 08765600151
Dated: 26.12.2016 (10:15 PM)