Scam or fraud: Croma — Washing Machine part not changed from 3 Months Del111116FS00002

Submitted by: sibananda_1987

Complaint Details:
I have a purchased croma washing machine and there is a defect in some part named pullset which croma has not replaced from last 3 months i have complained many times nobody listens and sometimes they end up by saying part is not available or if they can arrange i have to pay

why should i pay when my washing machine is under warranty

please help me