Scam or fraud: Croma — Complaint about missing mobile

Submitted by: rambilas1980

Complaint Details:
I purchased Oppo F1 S A1601 Gold (Sr. No: 863084032349334.) Store Location- DEL-ODEONCP-A055 from croma store cannught place new delhi of Rs. 17, 990/- on date-05.10.2016 and they got insurance of Rs. 1, 999/- but the mobile set missed on date 13.12.2016 and also register police complained in GRP Police Raebareli Railway Station on date 14.12.2016.
I Called Croma customer care no. 7207666000 so many times but they have no proper response for my complaint.
Hence therefore, requested to kindly arrange to provide my mobile phone.