Scam or fraud: Compare Dth / Vserve Ecommerce Sales & Service — No Refund

Submitted by:  Raj Paliwal

Complaint Details:
I have ordered Dish TV and made payment for the same but was not allowed to install Dish by the society.
I asked them to refund the amount and cancelled the order immediately but till date I have not received my amount and customer care people just bluntly disconnects the call, once they come to know that you are an existing customer.
I am awaiting my refund else I will have to process my complaint with Cyber Fraud Cell.
I suspect the genuineness of this company.