Submitted by: ReenaSharma
Would like to address your representative as unprofessional and pushy, we received a call from your representatives saying that we won a lucky draw for 3days/2 nights and we have to collect it from their rave 3 office. We went there and there was a surprise for us that we have to listen 1 hr presentation before claiming the gift. What kind of promotional strategy is that? And then we were overstretched on argumentative conversation. We were actually thinking to take the membership but that meeting ruined it all. Also on completion of the presentation, we were not given the actual voucher but a photocopy, and told that we will receive the voucher via email, a complete month passed and we were continuously followed up for the email voucher, as we wanted to experience what club mahindra is providing to its customer before taking membership. But there is no response from your representative on our multiple follow-up. This is really unprofessional.! If you want to make customers for life, treat them likewise. No when i got the voucher, it is invalid and i spent 30 mins everytime and no one picked up my call at customer care. They dont even show availability and pinned us to till april bookings only. So much brain for a scam.!
I am hoping to recieve any email with the voucher as i am planning to go on vacation in november. Let me know when it will be email to us.