Submitted by: Akash Saxena
Complaint Details:
I ordered a watch as a guest user from club factory, paid through PAYTM for my order and received below sms on my mobile num [protected].
“[CLUB FACTORY] Payment for your Order No. SO19128517 on CLub Factory App has been confirmed. You can check your order status in the app. Notice: we will never ask for privacy information like OTP from our customers in any way”
My order number is SO19128517 but I am not able to track this any more.
I did not also receive any confirmation email on the email id I provided while placing my order. Please confirm by when would I be able to receive my order. Please assist me with this.