Scam or fraud: Cinepolis India — Refund not provided

Submitted by: Sandeep Kumar Kosuri

Complaint Details:
Sir/Mam, I am going to take it very serious.While i am trying to book tickets online through cinepolis website at cinepolis manjeera mall, kukatpally, hyderabad on 10 december 2016.the money were debited but tickets are not successful.I tried twice and both the times same thing has happened.Once through paytm and once through your website through debit card.On 10 december 2016 evening Mobile:8886462212, is not yet provided