Scam or fraud: Byju’s — tab not working

Submitted by:  anthonygloria96

Complaint Details:
Few months back we purchased this byjus tab for my girl. I got it for 3 years together. While giving demo they gave so much assurance but after that till date no assistance or follow up. the tab is not working properly. the videos pause automatically and the tab hangs a lot of times. Even after speaking to the mentor, no help has been provided till date. kindly assist