Scam or fraud: Byju’s — return and return

Submitted by:  mittal.0393

Complaint Details:
I purchased a package of P.C.B. from byju’s. Before purchasing product they promised if I don’t satisfied with that they will refund my amount within 30 days of receiving product.So I purchased that and I received it .And I am not satisfied with that so I mentioned a complaint of return and refund. One of them from their center told me that their refund team call me within 24-48 hours after that you will dispatch the product.But even today I don’t receive the call from their refund team.I made calls repeatedly. please help me and give refund me as soon as possible.