Scam or fraud: Bookmyshow — Amount debited but ticket not booked (No confirmation sent on email)

Submitted by:  kuldeepc12

Complaint Details:
Hi,

I booked 3 tickets on 23/12/2016 using bookmyshow mobile app (as a guest user) at around 3:35 pm for the movie (Dangal), but may be due to some technical reasons the amount was debited from my axis bank account of which i got the reference code and i did not get the email of e-tickets.

Please find the details for the transaction :

Transaction code : INB/460907402/ccavenue.com/charge/null

Please make a refund of this as quickly as possible.

Thanks
Kuldeep

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