Submitted by: metalrock77
Complaint Details:
1.) 30th Nov – i get a message at 17:53, that i premises was closed (interestingly my premises happens to be Ivy Apartments and not a Bungalow which was found locked. We have a guard room of 5 guards with a register which is 500metres from my house. they seem to have never called us and neither remember any courier which was refused back.
2.) 1st Dec – i get a call at 18:16pm from 7290032227 (and truecaller show delivery man), as i was driving i missed the call. then i stopped the car and called on this same number 10 times between 18:18 and 18:25 only to be disconnected each time by the person on other side.
3.) Then i called up the call centre at 18:55 and spoke to Call centre executive who informed me that “Firstly sir your house was not traceable, secondly you never picked up the phone” to which i narrated the whole story above and asked him “How could 1st day my house be locked and second day untraceable”.
Anyways leaving it to you guys !!! but i think Blue Dart has become worse than many local couriers. Full address of the most high end apartments given and they are unable to trace.
Please introspect on quality of recruits you are doing.