Scam or fraud: Bharat Sanchar Nigam [BSNL] — Refund of deposit on surrender of landline

Submitted by:

Complaint Details:
I have applied for discontinuation of my landline number 0474-2457141 and surrendered the instrument in Jun 16. Action on the application has been taken and the number has been disconnected. At time of application, the staff has told me that the money deposited will be refunded through cheque. But I have not received any reply till date.
I hereby requested that necessary action may be taken on this case.

Yours faithfully,

Geetha Kumari K
Mob: 9747775873