Submitted by: Samrat Halder
Complaint Details:
Dear sir
This incident took place in kolkata, on 16th December 2016 at Camac street Bharat Petroleum pump.
At the Camac street petrol pump kolkata, after refuelling my tank with high speed diesel the bill came to 2, 700 INR which I decided to pay via my SBI-ATM cum Debit card. I swiped the card many times with two different EDC machines, And got deducted seven times.
Four transaction of the said amount has been reversed back to me at the same time.
But two such transactions has not been reversed back or credited to my account.
It may be my Banks fault but I need to provide supporting document to my bank for a succcesful reversal process.
Today is 19 th of December 2016, and the BP petrol pump is not giving a reply of my mail stating that – the petrol pump didn’t debit the amount of 2, 700 INR twice.
Your intervention is duly needed to solve my problem as I have only few days left to provide sufficient documents for a successful reversal process.
Please help!!