Scam or fraud: Best Deal Tv — Product not yet received

Submitted by:  shashibala maurya

Complaint Details:
Self had order Best in Style 6-in-1 Hot Hair brush by Neha Dhupia from best deal Tv website on 29th November. (Order No:- 1388194). I had received the a damaged product for which i asked for replacement. Damaged product was picked up on 8th December (Pick up receipt no:- 397711960910 ) by Delhivery . After that i didnt receive any update from Best deal tv . Even still waiitng for the product. When i checked the details of the pick on website. it Shows the status the the damaged product was already received by the vendor on 10th December.

Request you to please help in this matter