Submitted by: rmaddali
Complaint Details:
In the last 10 days, my connectivity is ON-and-OFF, when filed complaint they will say someone is disturbing the ports… there is no logical explanation and the field engineers, technical leads are pathetic and will not answer the calls… I wish there is a strict penal code for these people who play with customers…
The field engineer will close the ticket that issue is resolved, however I will still be having the connectivity issue, the Tech lead will say that someone will come and will not answer or revert the call after 1st time…
These guys are pathetic and I urge all customers to take necessary alternatives and move out of ACT FIBERNET.