Scam or fraud: Bajaj Finserv — elite card 4777/-

Submitted by: Bhagyalakshmi Ramesh G

Complaint Details:

I have paid Rs. 4777/- through online on experia.
Customer ID 22238119
customer Name: Bhagyalakshmi Ramesh G
Transaction reference number: NINB[protected]
Date 19/05/2018
Time: 12:49:28PM
Payment Status: Success.

Twice I received a call from customer support stating that they have received the above-mentioned payment and the Elite card will reach me within 10 days. But its already 16 days over. I have not yet received. Please resolve this issue.