Submitted by: Jaiyendra Kashyap
Complaint Details:
Hi Team,
My name is Jaiyendra kashyap ( 8979120881), During the EMI of 2nd dec 16 i was charged with the penalty of 700 and when i received the call from the customer care they assured me that additional deduction of 700 hundred will be waived off in the next EMI, they said they are mailing me for the confirmation but i did not received any mail and every time i call customer care i never find an option to connect with any of the representative, i need to change my monthly payment cycle date from 2nd of each month to 10th. I tried searching for the contact details of the nearest stores and offices but none is correct and answered. Please look into this as there is some change in financial budget and i can’t bear the penalty every month. Please change the payment cycle and add the deducted 700 in the next EMI.
Thanks
Jaiyendra kashyap