Scam or fraud: Airtel — Raised a complaints for Video problem on 15/12/2016. Still no response from Airtel Customer Care and Engineers!

Submitted by:  nandhakumar-s

Complaint Details:
Raised a complaint on 15/12/2016. No response to it till now. I am contacting Cust care atleast 4 times/day(lost Rs.300).They blindly say that Engineer will come and resolve it. not providing info of Engineer too. They cut the call when I try to escalate. I have two recordings of my call with cust care person.
Cust ID: 3020091169
Issue ID:57374215