Submitted by: nandhinir
When opted for MNP, due to the poor network coverage, the Customer care keeps rejecting the MNP request from the new service provider. They made us pay for the full month, and only by the end of the month they released it to the Donor operator.
when closing the network, there is no link in the website to pay for inactive mobile numbers. There was a pending amount of 600 rs, Initially the customer care said, there will be waive off in the bill of 600..and pay only 500. After we paid 500, the blocked the service saying please pay remaining 100..
Poor service and worst customer care, Worst mobile app..irritated with them for the past 6 months.