Submitted by: Kartikey Dubey

Complaint Details:
Hi, i had ordered food from Dominos last week and there was deduction of Rs. 823 from my account but the order was never delivered to me also there was no record that showed at their database that an ordered was placed but it shows on my bank statement. The same thing happened to me today again for Rs. 605. They either need to improve their online trading servers or just buy a new platform that can perform transactions with multiple users online at once. Moreover today i placed a second order for the same amount and the food was delivered to an hour after it was ordered, then after opening the box i realized the food was completely dry and not at all as per any standards at all as it was ordered under an offer. If Dominos cannot deliver proper food under exciting offers they’ve provided to the customers then they should maybe not give out these offers or maybe increase their staff so they could get everything done on time or to be more crude just stop running their business if they just have to rip off the customers. If this email is ever sent to Dominos then please let them know they haven’t refunded my money yet (i.e. Rs 823 + 605)

Submitted by: keertib

Complaint Details:
I Keerti Bhamidipati booked 4 flights tickets of goair from HYDERABAD to KOLAKATA for the date of journey 19 jan 2017 for our office trip.
Unfortunately in the process one of the ticket of PNR- NZ4F2I i booked it to a different flight timing in the day (G8-122) instead of G8-261 through HDFC smartbuy website quoting cleartrip travel price.

The ticket happens to be a refundable one of fare RS 2301. On enquiring the customer care about the re-scheduling and cancellation charges i was told i will get only rs10 on cancellation and charged extra 2225rs for re-scheduling, which is in no way justified for a journey that is a month after from now.

It is of real pain and concern to see the ambiguity of your policies designed for the sale ticket prices.

In such a scenario i would myself never in future be comfortable to book ticket by goair for any of my future journeys let alone the tickets i need to book for our return journey from KOLKATA.

I wish for a better response from the concerned authority regarding this as soon as possible .

Keerti B
keertibhamidipati@yahoo.in

Submitted by: nidhi1322

Complaint Details:
I ordered pair of wedges on 4 dec by paying 699Rs by debit card but I did not receive anything till now and also did not get any confirmation of my order.I tried to contact them via email left emails two three times but no response from their side and also called on the number given on website but it is switched off. I need either my order or my money back into my account.

Submitted by:  Shirin Sheikh

Complaint Details:
Dear mam/ sir,
MGRS70251072650, D black gown quantity, 1 price 1499 order no.103421861.
I want to return this product because it’s totally different of the showing pic.and material also not good quality.
So i want my mony back in cash.
Please do as do possible.

Thanking you
Regard shirin sheikh
9685037070
34 silawat pura indore (m.p) 452002

Submitted by:  nitinjain463

Complaint Details:
Samsung is a Fraud and unprofessional company. I brought a Samsung Galaxy S7 on 31st July 2016 from Samsung Store and was told that I would get 10% refund for the total cost of the phone after 90 days. I connected with Samsung Customer Care and requested them to process my refund and I was told it will be refunded in 90 working days. I thought that I should wait for another 25 days (to compensate for the holidays) and again after 120 days I was wondering why my refund is still not processed. I though let’s call them again and beg them for my own Money. I called them again and they said I will get it in next 2 working days. Again I called the customer case after 5 working days and again they told me it will take another 2 working days. Again I waited for 1 week (may be demonetization is impacting their business also, if Samsung have any) and still my money was not refunded. Today again I called the customer care representative of Samsung and he told me and it will take another 2 working day. Samsung has shown the paramount of unprofessionalism and I recommend all user of Samsung to be aware of their fraud. Now I am forced to go to consumer court to settle this and mind you Samsung you will end up paying much more to me now!!
My Order ID is: 100001934 and my Phone number is 8698818885

Submitted by: Kalpana Khatwani

Complaint Details:
Failure to deliver a package from the US, Tracking number CH006583891US. Name on package: kalpana Khatwani, 802 Le Papillon, mount Mary road, Bandra West. 9819876278. It was sent from San Carlos, California on December 9 by USPS guaranteed 10 day delivery.

On tracking it appears the package has departed Delhi on Dec 9 and is still in transit. There is no news from India Post as to its whereabouts.

Submitted by: Alishachaurasia

Complaint Details:
My pizza didn’t delivered and amount get cut from my Paytm account.Refund my amount as soon as possible and I am not going to order pizza any more. It was ridiculous experience, just refund my money as soon as possible.Get my complaint solve as soon as possible and refund my amount as soon as possible.And also if your restaurant get closed inform your customer before taking order so that they didn’t do same mistake as I did.

Submitted by: skumar375

Complaint Details:
On the date of 14th dec. 2016, I added Rs 5000 to my Paytm wallet from my Bank account and the then tried to transfer this RS 5000 to different bank account. Since then the transaction is pending and no further notification is given about the status.
And rs 5000 is not been credited to the bank account.

paytm_wallet

Transferred to Bank Account
Paytm Cash Txn ID 4546362489
2016-12-14 09:37:11 PM

Submitted by: sada nand

Complaint Details:
I booked goa hotel for 28 to 31 december 2016 about three months before to avoid high cost of hotels due to pick season. I booked this hotel for rs 7300 for four days. However, before 10 days of journey a oyo executive called me to diposit 8000 more for this hotel otherwise the deal would be cancelled, as I booked a hotel for pick time. I have nothing to say him feeling touted/cheate as everything have been planned from my side except extra budget created from cheater oyo. Pl help me. My phone no is 9785052261. Had a step is taken against this oyo, many people could be saved from this type of cheating.

Submitted by:  rama joshi

Complaint Details:
Dear Sir,

Myself, Ramakant Joshi is having saving account with Axis bank since last more than 5 years. Then other relationship with bank were also established like Credit card.

The Credit Card no. 5241781000157928 of Axis bank- Ramakant Joshi which I was using since last more than 4 years. Before one year, due to health reason, I was not well and I have leave the job and take rest. Since last one year, credit card team of Axis bank was not responding properly and keep on making false promising for reversal of charges. When I have informed Axis bank credit card team that until bank reverse the charges of rs.10, 000, I will not make the payments.

There were many emails and phone calls done to Axis bank, but no executive has ever called and never taken care of customer issue.

Today morning when I have visited Axis bank to withdraw my balance in my saving account, I came to know that Axis bank has made lien on my saving account.

There is no authority given to Axis bank by me to make lien making or other instructions. How Axis bank can do such type of cheating with my saving account. So, this is a fraud done by Bank by stopping to withdraw my saving balance.

Kindly do the needful and stop banks for doing such wrong banking.