Submitted by:  hitenkanabar

Complaint Details:
Dear all,

I have purchased one samsung galaxy s7 edge (Samsung handset with model number – sm-g935fzduins and serial number – rz8h70lcgbx). Relevant documents are attached for your quick ref. Unfortunately, display got damaged due to accident. On 13/09/2016 i contacted service center for resolution. Service centre took the case advance from me for the estimate and cash as an advance (I asked for credit card payment however they said they need cash only) rs 6, 000 to start the work. I submitted all the money and cash as per instruction / order of the customer care executive. After few days on my follow up i got call from center for the commercial solution. They informed me they don’t have parts!!!

They told me to submit the entire box and accessories with cancel check and id proof for issuing the refund. I did all the submission immediately on 08/10/2016. They told me normally it takes one month time for the processing refund. Which i thought would be right / justified. However, as a customer i expect the work has to be finished by the committed date. Till date i don’t have any update. Its more than one month now. Some days back i called the service center for the help. They told me to contact call center and ask them to expedite. I called call center and call center told me call service center. Now i don’t know what to do here. As i have lost my phone and i have no clue what will happen. I also asked for my refund of cash advance for the work but they said they can’t issue now.

I wrote twice on the contact us section from your web site. Both the time i got standard reply and no clue what is happening and i have to wait till how long to get resolution here. I don’t know how many times i have to raise the request and how much time i will have to wait for the resolution. This is very bad client service experience. I was informed i will get update soon. Now i want to ask what is the definition of “some time” i can’t wait till infinity. My money is at stake after spending such huge amount i am without phone

Now i have received chk from the company. However, my insurance company needs letter from samsung where they want fact to be mentioned that “since, there is no stock we have issued refund”. Without this document insurance company will not process my claim. I have written multiple times to company for this letter but they are not providing this letter.

Submitted by: hitenkanabar

Complaint Details:
Dear all,

I have purchased one samsung galaxy s7 edge (Samsung handset with model number – sm-g935fzduins and serial number – rz8h70lcgbx). Relevant documents are attached for your quick ref. Unfortunately, display got damaged due to accident. On 13/09/2016 i contacted service center for resolution. Service centre took the case advance from me for the estimate and cash as an advance (I asked for credit card payment however they said they need cash only) rs 6, 000 to start the work. I submitted all the money and cash as per instruction / order of the customer care executive. After few days on my follow up i got call from center for the commercial solution. They informed me they don’t have parts!!!

They told me to submit the entire box and accessories with cancel check and id proof for issuing the refund. I did all the submission immediately on 08/10/2016. They told me normally it takes one month time for the processing refund. Which i thought would be right / justified. However, as a customer i expect the work has to be finished by the committed date. Till date i don’t have any update. Its more than one month now. Some days back i called the service center for the help. They told me to contact call center and ask them to expedite. I called call center and call center told me call service center. Now i don’t know what to do here. As i have lost my phone and i have no clue what will happen. I also asked for my refund of cash advance for the work but they said they can’t issue now.

I wrote twice on the contact us section from your web site. Both the time i got standard reply and no clue what is happening and i have to wait till how long to get resolution here. I don’t know how many times i have to raise the request and how much time i will have to wait for the resolution. This is very bad client service experience. I was informed i will get update soon. Now i want to ask what is the definition of “some time” i can’t wait till infinity. My money is at stake after spending such huge amount i am without phone

Now i have received chk from the company. However, my insurance company needs letter from samsung where they want fact to be mentioned that “since, there is no stock we have issued refund”. Without this document insurance company will not process my claim. I have written multiple times to company for this letter but they are not providing this letter.

Submitted by: Gaurav Goutam

Complaint Details:
I had ordered a product 20 days ago. The shoe quality is so poor that the pasting and the leather has started coming out. The customer care executives are so rude, they don’t even listen to the concerns of people instead they just say that it can’t be returned. They should have a proper quality check like other brands do. This is utter non-sense. They do these kinds of things with every customer and making money is their only motto.

Submitted by:  Gaurav Goutam

Complaint Details:
I had ordered a product 20 days ago. The shoe quality is so poor that the pasting and the leather has started coming out. The customer care executives are so rude, they don’t even listen to the concerns of people instead they just say that it can’t be returned. They should have a proper quality check like other brands do. This is utter non-sense. They do these kinds of things with every customer and making money is their only motto.

Submitted by:  Gaurav Goutam

Complaint Details:
I had ordered a product 20 days ago. The shoe quality is so poor that the pasting and the leather has started coming out. The customer care executives are so rude, they don’t even listen to the concerns of people instead they just say that it can’t be returned. They should have a proper quality check like other brands do. This is utter non-sense. They do these kinds of things with every customer and making money is their only motto.

Submitted by: oplalchandani

Complaint Details:
Dear Team
Contrary to the popular belief, the standard of living and amenities are below standard at Amanora Park town, which belongs to City Corporation, Hadapsar, Pune. Following are the sever problems: 1. Water supply is very poor 2. Internet facilities are below standard 3. There is very poor state of Mobile signals 4. The parking is not free. they have charged exorbitant amounts for allocating parking 5. The guards are perennial nuisance and whistling/harassing lot of jokers 6. water and electricity charges are exorbitant and oppressive Management at amanora reminds me of the british rule when suppose oyu dont pay your tax on time. they might take multiple actions. Here lets say as a protest you dont pay water bill, they threaten to cut you electricity power

Submitted by:  A.Lamba

Complaint Details:

Submitted by:  huddersan

Complaint Details:
Hello as i describe everything before as well i was trying to order online on KFC site where payment charge through paytm wallet, payment detect from paytm wallet but error msg show on web page something happen twice both of my transaction failed and not revert its more then 15 Days.
One of support person JYOTI call me to resolve this issue but after once she never answer my call or whats app questions.

Submitted by: debargha_basu

Complaint Details:

Submitted by:  Amitk1984

Complaint Details:
Dear sir,
Company name world shopee mart Indore taken 10000 Inr for giving me distribution of their goods in nangloi area . they provide me goods in bulk and i have distribute door to door . so i deposit 10000 inr in account and no work given to me all phone switch off and changed Some related fraudees no. Who is cantacting me given below :-
M.d. name Subham Maheshwari phone no. 9770008013
Employee Mona Singh, 2 more from Indore
Account no. Where I deposit money
Bank name Uti bank
Account no. 9160220040262134
Please help me to get my money back as earliest.

With regards
Amit Kumar
9911579908