Submitted by: niharikasingh2

Complaint Details:
Hi,

I had requested for 500 recharge in my paytm account but the limit was already exhausted so it was not successful.
It is showing that amount has been refunded in my account but the bank is saying they didn’t receive any amount.
I called the customer care but it is automated call service and they are not helpful in this case.
They are giving the message that amount will be credited in 2 days but now it is more than 5 days and didn’t receive any call or support.
Please help to look into the issue.

Thanks
Niharika Singh

Submitted by: tomchi

Complaint Details:
First of all ur Web page is not active.
Ur 12150 number is not responding.
We have a DTH with consumer number 3015087478 and we presently on leave and do not want to recharge till we come back. However, we are receiving message that u are automatically recharging the account every three days and expect us to pay when we come back. This is not understood and unwanted. Kindly stop this and revert if possible.

Submitted by:  Suresh Kumar N P

Complaint Details:
Dear Mr. SURESH KUMAR,

Greetings!

This is in regards to the complaint of your Samsung UA32F4000ARLXL, bearing serial # MR953PADC00706E. It is our best endeavor to provide you with impeccable product experience at Samsung.

Our products pass through rigorous quality checks which are globally recognized; therefore, Samsung products stand out as best in terms of quality and service of the products.

[Suresh] – I don’t believe it ANYMORE. We have another TV brought for my brother (not even a big brand so called like “SAMSUNG”) which works perfectly fine for last 5-6 years now.

Having said that, we always believe that our customers are the best judge and may help with improving our products. Therefore, we take every feedback with an assurance of improvement with every passing day.

[Suresh] – My humble request, please don’t display these kind of products in any of the stores. I was searching on the web, there where so many similar kind of problem people have posted on the web. Do you think people have to pay 28, 000 Rs to buy product and goes for toes in less than 3 years and give feedback to improve your product?? Why common man spend so much of money to buy your product, is it to give feedback?

The feedback shared by you regarding the product quality is appreciated. After an extensive research by our certified technical support engineer, we found that the product has developed a fault during its normal usage.

We understand that you expect a cost less or discounted service for the product. We would like to inform you that the date of purchase of your product was 02.01.2014 and as such, the same product is out of warranty now. The unit needs to be repaired to rectify the defect reported by yourself.

[Suresh] – On the same day i bought 4 other electronic products like, AC, Washing Machine, Fridge and Chimney. All are of different companies. Everything is working fine without any issue, except so called “SAMSUNG”

Keeping customer satisfaction in mind, we are offering a very cost effective repair for your product. The total repair cost for your product is Rs.18461.

[Suresh] – Please don’t repeat the amount again. Do you think a common man will be able to spend 18K (very cost effective repair)to repair a TV? come on…

Thus, to conclude, we would not be able to cater to your request for discounted repair.

Nevertheless, we would like to take this opportunity to thank you for your feedback and to give us any other opportunity to serve you. Please confirm your decision so that the necessary repair work can be carried out in your product.
[Suresh] – I don’t want to pay huge amount. Either replace my TV or i am affordable to spend less than 5000 Rs. I would like talk to very senior level people and i would like to record my grievance.

Regards,
Ganesh Palani PP
Senior Executive, Customer Experience
Desk Phone: 044-30639100 Extn 1640 (Mon – Fri, 09:00 AM – 05:30 PM)

Submitted by:  CatyRae

Complaint Details:
Travelling from setc bus from gudalur to Chennai..
Poor condition of buses and windows
Also behavior of bus conductor is very harsh and bad..
While closing the window, the window crashed over my little brother.. and the bus conductor without any concern over the little kid behaved badly saying that we harshly closed the window.. very poor bus condition and bad behavior of bus conductor.. worst experience ever.. will be complaining abt this to all the concerned person ..

Without proper maintenance of the buses.. the bus conductor puts the blame on passengers saying that we purposely broke the window..

Will share the bus details if the behaviourism of bus conductor worsens..!

Submitted by: bhanuganji

Complaint Details:
I am not en cashing the dividends since 2013-2014 on wards. I contacted so many times to Karvy Customer care and E-mail to karvy. I submitted Rs.20/- Non Judicial Stamp Paper written indemnity bond to karvy office long back but I am not getting my Dividend till now. Latest CML copy, Pan card copy, Indemnity bond scanned copies and hard copies forwarded to karvy office.

Submitted by: Kavita Kaushal

Complaint Details:
I have booked a package after receiving a itinerary mail. itinerary was linked to website. they insisted to pay on same day for availing a special discount.we have made the booking and given 30% advance payment of Rs. 12000/-. after that when i tried to contact them before 10 days to trip start.
1. agent booked me left the organisation.
2. agent taken the money phone off.
3. landline no one picked.
4. any how manage to contact one requested to make the balance payment and after that never received the calls. (nothing about voucher and confirmation)
5. after asking itinerary over the mail again and again no one reply.
6. manage to speak one more different person he also talks about balance payment and said package booked on given price not available we need to give more payment (STILL NOTHING ABOUT THE ITINERARY).
7. we said ok but give me the vouchers they reply offered hotel is sold out now they will give me another option.
8. before a day of trip. we have No Confirmation, No Package, No Voucher, No Conversation and we were asked to travel they will confirm is to us on our arrival.
9. on our arrival we were offered a roadside hotel near railway station booked via goibibo by them. after 24 hrs travel and with 2 kids and one 1 year and second 6 years. we were not having any option that time.
10. next day a cab suppose to be there with driver for sightseeing but noting happen.
11. we checked out and done all the booking by ourselves.

After requesting so many time that travelling with kids please take care of our booking they made it the biggest mistake of my life. we were mentally, physically and financially harassed.

please any one help me i really want to raise a complain against them and want a action to be taken.

Submitted by:  Shantanu Deshmukh

Complaint Details:
I had booked a 2 day stay in Semadoha complex on 20th Nov 2016, which I cancelled a few days later. Here’s the booking ID BK33664400019469.
Refund status is showing Not Refunded. It’s 27th Dec today. Well over a month. Refund status hasn’t changed. I sent 2 mails to support@mahaonline.gov.in. No replies to them. I tried calling 022-61316406 so many times I can’t even count. Everytime I heard the message that all our representatives are busy. I am pretty sure there’s no damn representative there. Just this answering machine which is playing same damn message over and over again. I even opened a ticket on http://suvidha.mahaonline.gov.in/. Ticket number is 504266. Even its status is same. No action on that as well.

Is this some kind of a sick joke? Lazy and irresponsible people there are just warming up their seats doing absolutely nothing. This pathetic and shameful. How can I get any kind of resolution if there’s no way to contact them?

Submitted by:  shamna05

Complaint Details:
I received the below mail on 19.12.2016
“Dear Shamna Mol,

Please note that we have initiated a refund of INR 1, 111 against unsuccessful MakeMyTrip Booking ID NF7292590249370.
It will take us a maximum of 24 hours to process the amount into your account. Post that it might take up to 3 working days in case your issuer bank is private or SBI, else up to 12 working days in case of nationalized bank for the amount to reflect in your account. MakeMyTrip unfortunately has no influence on these timelines post refund is processed.
Apologies for the inconvenience caused.
We look forward to assisting you again!
Team MakeMyTrip”

But yesterday i got a call this is a technical error and this happens regularly with make my trip by one Manager Ismail

Not appreciated by a professional company . Do the needful for the refund
Regards
Shamna
shamna05@gmail.com
Mob : 9886371727

Submitted by:  vimlesh bansal

Complaint Details:
Shastri Nagar branch staff said you are not able to close the loan after 4 pm the cash team is closed and the second miss commitment is that they said if you take cash from the customer then you will pay cash only you cannot pay online if you pay online than your money will not been updated kindly resolve this as soon as possible

Regards
Vimlesh

Submitted by: malvika sodhi

Complaint Details:
Dear Sir/Mam,

I am sorry to say that after making several complains for my Haier Geyser whose Model Number is ES25H-H1(H) and which was purchased in December 2011 from Raja Road Dehradun U.K. I have received very unsatisfactory services by your local city service center.However customer Care Employees always had soft spoken to me and tried to help me in all the manner they can.In Fact one of your Customer Care Executive on 10th December 2016 has given me Mr Yashpal’s Mobile Number who is the Uttrakhand Distributor of Haier and assured me that he will resolve my geyser issue soon.

But even after calling him twice I didn’t received a single response from him.And i called him up very fist on 10th Dec 2016 and today you see it is 23rd Dec 2016.

So now you see from how long I am fighting for my geyser issue and thus now want to know that is this the service your service center give to their customers?????????????

Every year we face the same issue in our geyser that water flow gets very thin and due to which bucket fill in 30 minutes.And in the hilly area like Dehradun I hope you might know what the temperature goes at extreme in winters.And due to this problem i am very upset and often think that does there will be any day when I will get hot water bucket to use????

Just to inform you, I would like to share that last when we had our geyser service from one of your service man he informed us that one of the in built valve of our geyser in very small due to which hot water outlet process less flow of water.Whereas now in our New Geyser this problem has been sorted out as it is having a big valve inbuilt in it.

So because this is the Manufacturing defect of Haier Geyser we need a justice from your end.

I am not saying to change our geyser but atleat you can favour us at least two to three services free every year because every year at least four to five times I face this problem.

Thus kindly compensate with us in the yearly services and try to resolve this every year problem and this is my very humble request to you and if you can’t help us in this issue then I will come to know that Haier is just is name HIGHER but not exactly it is and then I will assure myself as well as my relatives and friends to not to trust Haier in future and do not purchase any of their products.

With Keen Request
Malvika Sethi
9837027758