Scam or fraud: Delhivery / SSN Logistics — Delhivery Courier Service Complaint – Not Delivering product on time

Submitted by:  Manish11apr

Complaint Details:
This is regarding Delhivery Courier service complaint.

I ordered gift via Online shopping (www.zivame.com) on 12th Nov and they dispatched my package next day itself via Delhivery courier service to Pune (my location) – AWB Number: 112612229441.

After Tracking the courier details, I came to know that Package has been reached to pune on 14th Nov, but not delivered to me till now. I am following up with them but they are not even sharing courier boy number or center number from where I can get the details.

I have following details related to my complaint –

On the Name of: Manish Jain
AWB Number: 112612229441
Delhivery Courier Contact Number: 0124-6719500

Desirable Resolution – As it was gift package, We need this on time to be delivered. Either they should deliver my package today only or need to give me penalty because there will not be any use of this gift package (if I don’t get today).

I am expecting earlier response from Courier company.

Regards,
Manish Jain

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